Candidates persist in selection settings for numerous reasons, prompting several concerns regarding staffing system management....

Despite substantial growth in the service industry and emerging work on turnover consequences, little research...

A content model of 12 retention factors is developed in the context of previous theory...

Previous studies indicate that as many as 25-50% of applicants in organizational and educational settings...

[Excerpt] An updated theoretical model of applicant reactions to selection procedures is proposed and tested...

[Excerpt] This chapter provides a review of selection research for service and sales occupations and...

Little is known about how high and low performers differ in terms of why they...

[Excerpt] Group attitudes about satisfaction and commitment are negatively associated with absenteeism and interact in...