Articles
Candidate Persistence and Personality Test Practice Effects: Implications for Staffing System Management, Articles & Chapters (2010)
Candidates persist in selection settings for numerous reasons, prompting several concerns regarding staffing system management....
Unit-Level Voluntary Turnover Rates and Customer Service Quality: Implications of Group Cohesiveness, Newcomer Concentration, and Size (with Charlie O. Trevor and Michael J. Howard), Articles & Chapters (2009)
Despite substantial growth in the service industry and emerging work on turnover consequences, little research...
Targeted Employee Retention: Performance-Based and Job-Related Differences in Reported Reasons for Staying (with Julianne M. Rodda and Michael J. Howard), Articles & Chapters (2009)
A content model of 12 retention factors is developed in the context of previous theory...
Retesting in Selection: A Meta-Analysis of Practice Effects for Tests of Cognitive Ability (with Jane A. Halpert, Nicole T. Di Paolo, and Meghan O. Moriarty Gerrard), Articles & Chapters (2006)
Previous studies indicate that as many as 25-50% of applicants in organizational and educational settings...
Applicant Reactions to Selection Procedures: An Updated Model and Meta-Analysis (with David V. Day and Scott C. Thomas), Articles & Chapters (2004)
[Excerpt] An updated theoretical model of applicant reactions to selection procedures is proposed and tested...
Contributions to Books
Selection for Service and Sales Jobs (with Angela M. Langevin), Articles & Chapters (2010)
[Excerpt] This chapter provides a review of selection research for service and sales occupations and...
Unpublished Papers
Why High and Low Performers Leave and What They Find Elsewhere: Job Performance Effects on Employment Transitions (with Charlie O. Trevor and Michael J. Howard), CAHRS Working Paper Series (2007)
Little is known about how high and low performers differ in terms of why they...
Other
ILR Impact Brief - Deconstructing Absenteeism: Satisfaction, Commitment, and Unemployment (with Nathan J. Hiller and Robert J. Vance), Policy & Issue Briefs (2008)
[Excerpt] Group attitudes about satisfaction and commitment are negatively associated with absenteeism and interact in...