Articles

Corporate Image in the leisure services sector (with Jody Evans, Kerrie Bridson, and Felix Mavondo), Journal of Services Marketing (2011)
 

Conference Presentations

Co-creation: an exploratory investigation into the construct and its dimensions (with Jody Evans and Kerrie Bridson), EMAC 2010: The six senses: The essentials of Marketing (2010)

Whilst the body of work around co-creation has grown, the construct has been viewed from...

 

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Co-creation in the heritage sector (with Jody Evans and Kerrie Bridson), 2009 ANZMAC: Sustinable Management and Marketing (2009)
 

An investigation of corporate image, customer satisfaction and loyalty – more than just monkey business (with Jody Evans, Kerrie Bridson, and Felix Mavondo), 2008 ANZMAC Proceedings: Shifting focus from the Mainstream to Offbeat, Australia and New Zealand Marketing Conference (2008)
 

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Building Brand Identity: Does it Pay? An Investigation into Cultural and Recreational Services (with Jody Evans and Kerrie Bridson), 2008 ANZMAC Proceedings: Shifting focus from the Mainstream to Offbeat, Australia and New Zealand Marketing Conference (2008)
 

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Corporate Brand Identity and Image Congruence in the Leisure Services Sector: A Stakeholder Perspective (with Kerrie Bridson and Felix Mavondo), , 2007 ANZMAC Proceedings: “3r’ – Reputation, Responsibility and Relevance”, Australia and New Zealand Marketing Conference, New Zealand (2007)
 

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The Relevance of Role Models to older Aged Generation Y consumers, 2007 ANZMAC Proceedings: “3r’ – Reputation, Responsibility and Relevance”, Australia and New Zealand Marketing Conference (2007)