Twitter and Facebook for User Collection Requests
  • Joan Petit , Portland State University
Article
Published In
Collection Management
Document Type
Post-Print
Publication Date
10-1-2011
Keywords
  • Collection development (Libraries),
  • Library information networks,
  • Library users,
  • Social media
Abstract

Libraries are offering more services through social media Web sites like Twitter and Facebook, and this presence online is encouraging more conversation between libraries and patrons, including collection development requests. A review of popular Twitter and Facebook library profiles reveals the most successful accounts to be those where the library actively engages its users online. Through these media, libraries can have direct, immediate conversations with patrons that result in patron-initiated material requests.

Description

This is an electronic version of an article published in Collection Management, Vol. 36, Issue 4. Collection Management is available online at http://www.tandfonline.com/doi/full/10.1080/01462679.2011.605830.

DOI
10.1080/01462679.2011.605830
Persistent Identifier
http://archives.pdx.edu/ds/psu/9806
Citation Information
Petit, Joan, "Twitter and Facebook for User Collection Requests" (2011). Library Faculty Publications and Presentations. Paper 103. http://archives.pdx.edu/ds/psu/9806