"Reference service effectiveness" by Jo Bell Whitlatch

Selected Works of Jo Bell Whitlatch

Follow Contact

Article

Reference service effectiveness

Reference Quarterly (1990)

Jo Bell Whitlatch, San Jose State University

Download

Keywords

reference,
service,
effectiveness

Disciplines

Library and Information Science

Publication Date

1990

Publisher Statement

Citation Information

Jo Bell Whitlatch. "Reference service effectiveness" Reference Quarterly Vol. 30 Iss. 2 (1990)
Available at: http://works.bepress.com/jo_whitlatch/13/