Achieving quality improvement in the nursing home: Influence of nursing leadership on communication and teamwork

A. Vogelsmeier
Jill Scott-Cawiezell, University of Iowa

Abstract

Leadership, communication, and teamwork are essential elements of organizational capacity and are linked to organizational performance. How those organizations actually achieve improved performance, however, is not clearly understood. In this comparative case study, nursing leadership who facilitated open communication and teamwork achieved improvement while nursing leadership who impeded open communication and teamwork did not.