Article
Forming a Reference Service Philosophy
The Reference Librarian
(1997)
Abstract
Describes a process for discovering a reference department's shared values and their role in shaping the unit's reference service philosophy.
Keywords
- Academic Libraries,
- Reference Services,
- Reference Philosophy,
- Service Philosphy,
- Values,
- Library Managment,
- Academic Librarians
Disciplines
Publication Date
1997
Citation Information
Jeffrey A Franks. "Forming a Reference Service Philosophy" The Reference Librarian Vol. 59 (1997) ISSN: 0276-3877 Available at: http://works.bepress.com/jeffrey_franks/7/