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Article
Forming a Reference Service Philosophy
The Reference Librarian (1997)
  • Jeffrey A Franks, The University of Akron
Abstract
Describes a process for discovering a reference department's shared values and their role in shaping the unit's reference service philosophy.
Keywords
  • Academic Libraries,
  • Reference Services,
  • Reference Philosophy,
  • Service Philosphy,
  • Values,
  • Library Managment,
  • Academic Librarians
Publication Date
1997
Citation Information
Jeffrey A Franks. "Forming a Reference Service Philosophy" The Reference Librarian Vol. 59 (1997) ISSN: 0276-3877
Available at: http://works.bepress.com/jeffrey_franks/7/