Articles

Exploring the link between emotional intelligence and workplace anti-social behaviors (with Sara Branch), 71st Annual Meeting of the Academy of Management (AOM). West meets East: Enlightening, balancing, transcending (2011)

For more than a decade Emotional Intelligence (EI) has been promoted as a tool that...

 

Not your average end of semester revision session! (with C. Melissa Fender), 38th Annual OBTC- Teaching conference for management educators (2011)

Just tell us everything we need for the exam…… If this phrase sounds familiar and...

 

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Building relationships and resilience in the workplace: Construction of a workplace bullying training program (with Sara Branch), Business papers (2008)

In recent years a growing number of interventions have been designed to reduce the impact...

 

A phenomenographic study of what it means to supervise doctoral students (with April Wright and Patricia Geale), Academy of management learning and education (2007)

We utilize the research methodology of phenomenography in this study to explore what doctoral supervisors...

 

An empirical study of job design in the Australian call centre industry (with Peter Jordan and Bradley Bowden), International journal of employment studies (2004)

Call centres provide organisations with the ability to service customers cheaply and conveniently over the...

 

Book Chapters

The application of emotional intelligence in industrial and organizational psychology (with Peter J. Jordan and Sandra A. Lawrence), Assessing emotional intelligence: Theory, research, and applications (2009)

Business seems to be enamoured by the construct of emotional intelligence. The emotional intelligence framework...

 

Conference Papers

Helping students with cross-cultural communication: An experiential activity (with C. M. Fender), OBTS: Teaching Society for Management Educators (2009)

This presentation details an activity that can be utilized to assist students understand and experience...

 

Further examinations of the impact of training on emotional intelligence (with Peter J. Jordan), Paper presented at the 3rd Asia-Pacific symposium on emotions in worklife (2008)

This poster presents the results of extended analyses conducted to determine the outcomes of Emotional...

 

Training emotional intelligence: Presenting the results of an experimental study (with Jane P. Murray, Peter J. Jordan, and Neal M. Ashkanasy), Paper presented at the 35th annual conference of the Society of Australasian Social Psychologists (2006)

This presentation outlines the results of an eighteen month study examining the effect of an...

 

Can emotional intelligence be increased through training?: An experimental study (with Jane P. Murray, Peter J. Jordan, and S Hall-Thompson), Paper presented at the 65th annual meeting of the Academy of Management (2005)

The training of emotional intelligence in organizations continues to be the subject of much academic...

 

Does training increase emotional intelligence in groups and group performance? (with Peter J. Jordan and Jane P. Murray), Paper presented at the 65th annual meeting of the Academy of Management: A new vision of management in the 21st Century (2005)

In this presentation we will discuss the results of a study examining the efficacy of...

 

The highs and lows of emotional intelligence: How does emotional labour and workplace training affect emotional intelligence (with Peter J. Jordan and Jane P. Murray), Paper presented at the 6th Australian industrial and organisational psychology conference (2005)

The emotional intelligence construct continues to attract significant attention, research and investment from industrial and...

 

Emotions at work: What emotions dominate working lives? (with Peter J. Jordan and Jane P. Murray), Paper presented at the 3rd Brisbane symposium on emotions and worklife (2005)

There has been extensive research on peoples' experience of emotions at work. In particular, Weiss...

 

Increasing emotional intelligence: Presenting the results of a training intervention (with Jane P. Murray, Peter J. Jordan, and Neal M. Ashkanasy), Paper presented at the 3rd Brisbane symposium on emotions and worklife (2005)

This poster presents the results of an eighteen month study examining the impact of an...

 

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A preliminary investigation of the links between interpersonal skills training, team emotional intelligence and team performance (with Jane P. Murray, Peter J. Jordan, Neal M. Ashkanasy, and Sally V. Hall-Thompson), Paper presented at the 18th annual conference of the Australian and New Zealand Academy of Management (2004)

A debate exists regarding the efficacy of training interventions in emotional intelligence. While some authors...

 

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The efficacy of training in emotional and behavioural skills: Links to emotional intelligence (with Peter J. Jordan, Jane P. Murray, Sally V. Hall-Thompson, and Paul Connors), Paper presented at the 18th annual conference of the Australian and New Zealand Academy of Management (2004)

Australian organisations continue to offer relational training interventions designed to change employee behaviour within the...

 

A comparative study of the effects of training on emotional intelligence (with J P. Murray, P J. Jordan, and N M. Ashkanasy), Paper presented at the 2nd Brisbane symposium on emotions and worklife (2004)

The training of emotional intelligence in organisations is the subject of much discussion. Ever since...

 

The link between emotional intelligence and work skills: Identification of training interventions (with Jane P. Murray, Peter J. Jordan, and Neal M. Ashkanasy), Paper presented at the 4th conference on emotions and organizational life (2004)

The number of training interventions aimed at improving emotional intelligence is increasing rapidly. However, research...

 

Emotional intelligence skills training, Poster presented at the 1st Brisbane symposium on emotions and worklife (2003)

In recent times a significant amount of research has been undertaken in the area of...