Emotional intelligence skills training

Jane Murray

Abstract

In recent times a significant amount of research has been undertaken in the area of emotions in organisations (Ashkanasy, Härtel, & Daus, 2002). In particular, the emotional intelligence construct has been widely researched and highlighted as a tool that organisations can harness to improve individual performance of organisational members at all levels (Jordan, Ashkanasy, & Härtel, 2002). This has led to an increased offering of emotional intelligence training interventions, many of which lack empirical support. At present, a debate exists over whether emotional intelligence is an ability, or can be learned (Mayer, Salovey, Caruso, & Sitarenios, 2001). Additionally, the research conducted to date, has not fully detailed the relationship between emotional intelligence abilities and specific work skills (Jordan, Ashkanasy, Härtel, & Hooper, 2002). The purpose of this poster is to explore the type of training that may influence emotional intelligence abilities. The poster will propose some preliminary ideas of the interventions that can be developed and validated to improve the skills and abilities and consequently, the performance of work teams within an organisational setting.

© Copyright Jane Murray, 2003