I received my PhD in Quantitative Methods from the Krannert Schoolf of Management at
Purdue University in 2004. Prior to joining MBS in 2005, I taught at Purdue as a visiting
assistant professor for one year. 

At Melbourne Business School, I teach Managing Processes and Data & Decisions (both
core subjects) to MBA students. My teaching interests are operations management, business
statistics, supply chain management, linear programming and data analysis. 

My main research interests include coordination and learning in maintenance outsourcing,
tele-medicine and e-health, inventory models, supply chain management and statistics. 

I have two papers published in IIE Transactions, one paper published at European Journal
of Operational Research and one paper published at Decision Support Systems. 

Journal Articles

Link

Learning Effects on Maintenance Outsourcing (with Kwei Tang and Sunantha Teyarachakul), European Journal of Operational Reearch (2009)

The objective of this paper is to study learning effects on maintenance outsourcing. We consider...

 

Link

On the staffing policy and technology investment in a specialty hospital offering telemedicine (with Zafer Ozdemir and Moosa Sharafali), Decision Support Systems (2009)

We study a specialty hospital providing traditional face-to-face consultations by experts and telemedicine services by...

 

Link

Incentive maintenance outsourcing contracts for channel coordination and improvement (with Kwei Tang, Herb Moskowitz, and Robert Plante), IIE Transactions (2006)

Consider a manufacturer who has a process with an increasing failure rate over time. In...

 

Link

Maintenance outsourcing of a Multi-process Manufacturing System with Multiple Contractors (with Kwei Tang, Herb Moskowitz, and Robert Plante), IIE Transactions (2006)

Consider a manufacturer with a manufacturing system that consists of multiple processes. The manufacturer’s revenue...

 

Working Paper

Learning and Forgetting in Maintenance Outsourcing (with Sunantha Teyarachakul and Kwei Tang) (2009)

We study the effects of learning and forgetting on maintenance outsourcing in this paper. This...

 

On the Problem of Production Deadline and Maintenance Outsourcing (with Sharafali Moosa) (2009)

In this paper we consider a production-maintenance problem in which a buyer and a supplier...

 

The Convergence in Workers’ Skill Levels Under Learning and Forgetting: The Fixed-Point-Property Approach (with Sunantha Teyarachakul and Dogan Comez) (2009)

This paper presents a study on the convergence of workers’ skill levels under learning and...

 

Conference Proceedings

PDF

Optimal Staffing Policy and Telemedicine (with Zafer Ozdemir and Moosa Sharafali), 13th Americas Conference on Information Systems (2007)

We study the optimal strategy of a specialty hospital in providing traditional face-to-face consultations via...

 

PDF

Learning and Maintenance Outsourcing (with Kwei Tang and Sunantha Teyarachakul), Annual Decision Sciences Institute Conference (2006)

In this paper, we discuss learning in maintenance outsourcing. We consider a manufacturer that outsources...

 

PDF

Incentive Maintenance Contracts for Optimizing Channel Profit (with Kwei Tang), Annual Decision Sciences Institute Conference (2003)

We discuss channel coordination in maintenance outsourcing contracts. We consider a service chain, including a...

 

PhD Dissertation

Link

Coordination in maintenance outsourcing, PhD Dissertation: ETD Collection for Purdue University (2004)

In the first part of this thesis, we consider a manufacturer who has a process...