I received my PhD in Quantitative Methods from the Krannert Schoolf of Management at Purdue University in 2004. Prior to joining MBS in 2005, I taught at Purdue as a visiting assistant professor for one year. At Melbourne Business School, I teach Managing Processes and Data & Decisions (both core subjects) to MBA students. My teaching interests are operations management, business statistics, supply chain management, linear programming and data analysis. My main research interests include coordination and learning in maintenance outsourcing, tele-medicine and e-health, inventory models, supply chain management and statistics. I have two papers published in IIE Transactions, one paper published at European Journal of Operational Research and one paper published at Decision Support Systems.
Journal Articles
Learning Effects on Maintenance Outsourcing (with Kwei Tang and Sunantha Teyarachakul), European Journal of Operational Reearch (2009)
The objective of this paper is to study learning effects on maintenance outsourcing. We consider...
On the staffing policy and technology investment in a specialty hospital offering telemedicine (with Zafer Ozdemir and Moosa Sharafali), Decision Support Systems (2009)
We study a specialty hospital providing traditional face-to-face consultations by experts and telemedicine services by...
Incentive maintenance outsourcing contracts for channel coordination and improvement (with Kwei Tang, Herb Moskowitz, and Robert Plante), IIE Transactions (2006)
Consider a manufacturer who has a process with an increasing failure rate over time. In...
Maintenance outsourcing of a Multi-process Manufacturing System with Multiple Contractors (with Kwei Tang, Herb Moskowitz, and Robert Plante), IIE Transactions (2006)
Consider a manufacturer with a manufacturing system that consists of multiple processes. The manufacturer’s revenue...
Conference Proceedings
Optimal Staffing Policy and Telemedicine (with Zafer Ozdemir and Moosa Sharafali), 13th Americas Conference on Information Systems (2007)
We study the optimal strategy of a specialty hospital in providing traditional face-to-face consultations via...
Learning and Maintenance Outsourcing (with Kwei Tang and Sunantha Teyarachakul), Annual Decision Sciences Institute Conference (2006)
In this paper, we discuss learning in maintenance outsourcing. We consider a manufacturer that outsources...
Incentive Maintenance Contracts for Optimizing Channel Profit (with Kwei Tang), Annual Decision Sciences Institute Conference (2003)
We discuss channel coordination in maintenance outsourcing contracts. We consider a service chain, including a...
PhD Dissertation
Coordination in maintenance outsourcing, PhD Dissertation: ETD Collection for Purdue University (2004)
In the first part of this thesis, we consider a manufacturer who has a process...