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The Impact of Emotional Warmth on Preference for Human Interaction and Channel Preference: A Cross-cultural Analysis

Gregory E. Osland, Butler University
Bela Florenthal

Suggested Citation

Gregory E. Osland and Bela Florenthal. "The Impact of Emotional Warmth on Preference for Human Interaction and Channel Preference: A Cross-cultural Analysis" Academy of Marketing Annual Conference. London, England. Jul. 2006.



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