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Article
Betting Against the Glass Ceiling: Supervisor Gender & Employee Job Satisfaction in the Casino-Entertainment Industry
Hospitality Review
  • Nicholas J. Thomas, Iowa State University
  • Lisa Y. Thomas, Iowa State University
  • Eric A. Brown, Iowa State University
  • Jaewook Kim, Iowa State University
Document Type
Article
Publication Date
6-1-2014
Abstract

This exploratory study expands on hospitality management literature, specifically on the influence of a supervisor’s gender in regards to employee job satisfaction within the casino-entertainment sector. Employee job satisfaction was analyzed using company, department, and supervisor variables based on 961 surveys. The study’s results suggest that employees with male supervisors have a higher employee satisfaction level than employees with supervisors that are female. Hospitality organizations are therefore encouraged to create leadership programs to ensure women are a part of corporate leadership’s success formula for the future.

Comments

This article is from Hospitality Review31 (2014): Article 3.

Language
en
File Format
application/pdf
Citation Information
Nicholas J. Thomas, Lisa Y. Thomas, Eric A. Brown and Jaewook Kim. "Betting Against the Glass Ceiling: Supervisor Gender & Employee Job Satisfaction in the Casino-Entertainment Industry" Hospitality Review Vol. 31 Iss. 4 (2014) p. Article 3
Available at: http://works.bepress.com/eric_brown/9/