Skip to main content
Article
A framework for classifying the content of online reviews of formalwear rented online
Apparel, Events and Hospitality Management Conference Proceedings and Presentations
  • Ellen McKinney, Iowa State University
  • Eonyou Shin, Iowa State University
Document Type
Conference Proceeding
Conference
2014 ITAA Proceedings #71 Annual Conference, Charlotte, NC USA
Publication Date
11-12-2014
Conference Title
2014 ITAA Proceedings #71 Annual Conference, Charlotte, NC USA
Conference Date
November 12 - 16, 2014
Geolocation
(35.2270869, -80.84312669999997)
Abstract
While online reviews are regarded as a key ingredient in product success, little is known about the content of online reviews of apparel products. This study focuses on online reviews found on Rent the Runway (RTR), a very successful firm, which provides consumers who want to wear designer formalwear for special occasions the opportunity to rent at a fraction of the retail price. Researching content of online reviews is important as it allows understanding of the evaluative criteria consumers use and report in online reviews. However, there has been no study to date to investigate online reviews of formalwear rented online. Therefore, the purpose of this study was to explore the textual information generated by female consumers about formalwear rented online. The research question was: What are the key themes underpinning the content of online reviews of formalwear rented online?
Comments

2014 ITAA Proceedings #71 Annual Conference, Charlotte, NC, USA; November 12-16, 2014. Posted with permission.

Copyright Owner
International Textile and Apparel Association
Language
en
File Format
application/pdf
Citation Information
Ellen McKinney and Eonyou Shin. "A framework for classifying the content of online reviews of formalwear rented online" CharlotteVol. 71 (2014) p. 57 - 58
Available at: http://works.bepress.com/ellen_mckinney/3/