Article
Ethical Issues in Dealing with an Online Reputation
Ohio Psychologist
Document Type
Abstract
Publication Date
1-1-2017
Disciplines
Abstract
Clients who are satisfied or dissatisfied by the service they receive from their psychologists may write an online review for a site such as Yelp or Healthgrades. This article discusses how to respond and how not to respond when the review is negative. The Principles of Psychologists and Code of Conduct (APA, 2010) are cited to show important ethical issues. Vignettes illustrate each relevant standard, covering ethical mistakes that might easily be made.
Creative Commons License
Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International
Citation Information
Elizabeth V. Swenson. "Ethical Issues in Dealing with an Online Reputation" Ohio Psychologist (2017) Available at: http://works.bepress.com/elizabeth_swenson/5/