Designing and implementing business information services in the SMME sector in a developing country: the case for Namibia

Elisha Rufaro T. Chiware, Cape Peninsula University of Technology

Abstract

This article outlines the development and implementation strategies that can be applied in the deployment of business information services in the small, medium and micro enterprises (SMMEs) sector in Namibia. The paper is based on a doctoral project that was carried out at the University of Pretoria from 2005 to 2007 and looks at the stages of user needs assessment, the design of services and the implementation stage as well as the impact assessment of the services.