University Admissions and Registrar staff may believe that serving the non-traditional student would be an easier task than working with the traditional, millennial students. However, intuition is often proven wrong, as discussed “Perspectives on Working With Non-traditional Students,” a journal article based on a conference presentation that was given on Monday, February 17, 2014 at the Southern Association of Collegiate Registrars and Admissions Officers (SACRAO) Regional Conference in Raleigh, NC.

Linda Dammer, Director of Student Affairs, formerly Director of Admissions at ERAU Worldwide, and Edward Trombley, Registrar at ERAU Worldwide, discuss these realities in “The Challenge of Supporting Adult Learners: The New Traditional Student.” The presenters examine the non-traditional student in process, from application through graduation, and share their experiences with the challenges they have experienced in the Worldwide division, which serves a majority non-traditional and military student population.