Opening Doors to Information for Injured Workers through Knowledge Exchange and Research with Consumer Community Groups

Lynn Shaw, The University of Western Ontario
Melissa Knott, The University of Western Ontario
Rob Lindsay
Phil Brake
Peter Page
Colin Argyle
Joy MacDermid
Anita Kothari, The University of Western Ontario

Abstract

Challenges for injured workers in accessingand using knowledge Accessing and using knowledge is critical for injuredworkers to become informed about their health status,rights, and accountabilities in return-to-functioningand return-to-work. However, the information thatinjured workers need to: make decisions about theirinjury; understand their responsibilities for reportingand documentation; maneuver the claims manage-ment process; and interact with health care profes-sionals in the recovery and returnto work processes, is often newand complex.