The goals of the IMPACT project are “to improve access to and delivery of human services for low-income residents, strengthen community planning and resource allocation, and enhance understanding of how data on homelessness can be gathered and aggregated on local and national levels to accurately capture the scope of the problem and the effectiveness of efforts to ameliorate it.”

The first year of the IMPACT project was one of infrastructure development in a broad sense. It involved primarily the development and modification of innovative information technology tools as well as the identification, selection and deployment of other information systems designed specifically to address the project’s goals. This year was also characterized by the creation of relationships, agreements and the execution of group decisions that allowed the network of service providers and other community partners to participate in this development. The community partners include representatives from community-based non-profit organizations, public sector agencies and a private for-profit partner.