• LEADER serving BEST in ambiguous, uncertain situations requiring reasoned,
intelligent, transformative results; led (1) teams of 400+ professionals; (2) $400M+
budget formulations; (3) White House and international governance activities on
cyber-related challenges and opportunities. Pioneered first-ever bipartisan Congressional
Commission reviewing R&D efforts of the entire U.S. Intelligence Community and its
unclassified multibillion dollar budget. Led Bioterrorism Preparedness and Response
Program’s tech response to 9/11, anthrax, West Nile, SARS, monkeypox, and other
international outbreaks. Deployed to Afghanistan and awarded DOD’s Joint Civilian Service
Commendation Award, highest-ranking joint civilian service award under authority of
combatant commanders, in 2010. Transformed Federal Communication Commission’s legacy IT
with 207+ systems, to award-winning tech in less than two years; led change in 1/2 the
time at 1/6 the cost. 

• TRANFORMATIVE EXECUTIVE and champion of “change agents” across sectors. Served as
Senior Executive starting in 2010; Executive Director for interagency team receiving
Nat'l Intel Meritorious Unit Citation and awarded by the DNI the National
Intelligence Exceptional Achievement Medal for leadership in 2013. Awarded Arthur S.
Flemming award for leadership in 2012 and selected as one of two senior executives to
receive the Roger W. Jones award in 2013. Received 2011 Emory University Alumni Luminary
and 2007 Emory College Distinguished Arts and Science Alumni Award. Named a member of the
Council on Foreign Relations in 2014 and an Eisenhower Fellow to Taiwan and Australia in
2015. Awarded “Fedscoop 50” in 2014 and FCW’s “Fed 100” as FCC CIO in 2015. 

Management Strategies

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Extending March's Exploration and Exploitation: Managing Knowledge in Turbulent Environments (with Michael J. Prietula), Emory University (2008)

We extend March's model of exploration and exploitation to consider how environmental turbulence impacts organizational...

 

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Social Networks, Exploration, and Exploitation in Multi-Tier Hierarchical Organizations Experiencing Environmental Turbulence (with Michael Prietula), North American Association for Computational Social and Organizational Science (NAACSOS) Conference (2007)

James G. March conceived organizational learning as a balance between the exploration of new alternatives...

 

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Who Wins in a Dynamic World: Theory of Constraints Vs. Activity-Based Costing? (with Robin Cooper and Michael Parzen), North American Assoc. for Computational Social and Organizational Science (NAACSOS) Conference (2007)

Two system-based views exist regarding managerial value chain analysis: Theory of Constraints (TOC) and Activity-Based...

 

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Literature Review - Knowledge Management Research at the Organizational Level, Emory University (2007)

In this paper, I suggest and review four perspectives within the literature surrounding knowledge management...

 

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Exploration, Exploitation, and Knowledge Management, Proceedings of the Twelfth Americas Conference on Information Systems (AMCIS) (2006)

James G. March conceived organizational learning as a balance between the exploration of new alternatives...

 

Innovative Technologies

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Towards Self-Organizing, Smart Business Networks: Let’s Create ‘Life’ from Inert Information (with Benn Konsynski), The Network Experience: New Value from Smart Business Networks, P. Vervest, D. Van Liere, and L. Zheng, eds., Springer (2008)

We review three different theories that can inform how researchers can determine the performance of...

 

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The Performance of Distributed News Aggregators (with Wolf Richter and Tobias Escher), OII DPSN Working Papers (2008)

Originating as a study of the online news aggregator Digg, which relies on user ratings...

 

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Smart Business Networks (or, Let's Create 'Life' from Inert Information), Smart Business Network Initiative (SBNi) Conference - Beijing (2008)

The Internet that we access isn't self-organizing; instead, it's relatively limited in its intelligent abilities...

 

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Second Life and Other Virtual Worlds: A Roadmap for Research (Follow-Up Article to the 2007 International Conference on Information Systems Panel) (with Brian Mennecke, David McNeill, Matthew Ganis, Edward Roche, Benn Konsynski, Anthony Townsend, and John Lester), Communications of the Association for Information Systems, Vol. 18, No. 28 (2008)

Virtual worlds like Second Life are becoming important tools for, among other activities, socialization, social...

 

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Second Life and Other Virtual Worlds: A Roadmap for Research (with Brian Mennecke, Edward Roche, Benn Konsynski, John Lester, Michael Rowe, and Anthony Townsend), 28th International Conference on Information Systems (ICIS) (2007)

Virtual worlds like Second Life are becoming important tools for, among other activities, socialization, social...

 

Social Dilemmas Research

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Re-Appropriating Social Dilemmas Research to Inform Service Science, Global Information Technology Management Association (GITMA) World Conference (2008)

This theoretical paper discusses re-appropriating social dilemmas research to inform service science research. Service science...

 

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Ethics and the Modern Professions: Autonomy, Social Institutions, and Potential Futures (Includes Syllabus), Emory University (2007)

Within modern society, we frequently rely on strangers for professional services. This course will examine...

 

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Conceptualizing Information Systems and Cognitive Sustainability in 21st Century 'Attention' Economies (Includes Syllabus), Piedmont Project (2007)

This course will bring together a group of students studying information systems (IS), primarily in...

 

Emergency Events and Crisis Response

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Bioterrorism Response and IT Strategies, ENCYCLOPEDIA OF PUBLIC INFORMATION TECHNOLOGY, G. David Garson and Mehdi Khosrow-Pour, eds., Idea Group (2007)

Most analyses of possible future bioterrorism events predict they may be similar to the anthrax...

 

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Fighting Fear of a Bioterrorism Event With Information Technology: Real-World Examples and Opportunities (with Benn Konsynski), IEEE Intelligence and Security Informatics, Lecture Notes in Computer Science (2006)

The proximate objective behind a bioterrorism event is to cause fear, with morbidity or mortality...

 

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A Vision for More Effective Public Health Information Technology, Emory University (2004)

Recently there has been a surge in dialogue both among public health partners and within...

 

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Needs of the Bioterrorism Preparedness and Response Program (BPRP) With Regard to Public Health Information Technology, Public Health Information Network (PHIN) Annual Conference and Subsequent MSPH Thesis (2003)

In order to understand how public health information technology (IT) can aid public health preparedness...

 

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Information Infrastructure Tools for Bioterrorism Preparedness (with Luis Kun), IEEE Engineering in Medicine and Biology, Vol. 21, No. 5 (2002)

This paper analyzes dual- and multiple-use approaches for new and existing bioterrorism preparedness and response...

 

Collective Intelligence

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Information Markets: Feasibility and Performance (with Karen Croxson and William Dutton), OII DPSN Working Papers (2008)

The performance of prediction markets has been one driving force behind the renewed attention on...

 

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Collective Intelligence in the Executive Branch: Ten Priority Issues for the Next U.S. President (with Jerry Mechling, Benn Konsynski, and Holli Semetko), Leadership for a Networked World Program, Kennedy School of Government (2008)

Within the next few pages, we outline how the U.S. President might employ novel arrangements...

 

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Information Pollution, Knowledge Overload, Limited Attention Spans, and Our Responsibilities as IS Professionals, Global Information Technology Management Association (GITMA) World Conference (2008)

I enclose a general submission piece discussing information pollution and the problems associated with this...

 

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Knowledge Ecosystems: Technology, Motivations, Processes, and Performance (Doctoral Dissertation), Emory University (2008)

Knowledge ecosystems include the influential relationships among knowledge technologies, motivational antecedents, knowledge transfer processes, and...

 

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Sermo: A Community-Based, Knowledge Ecosystem (with Karen Croxson, William Dutton, and Benn Konsynski), OII DPSN Working Papers (2008)

Our case study starts by describing the Sermo business model, the knowledge application, company financials,...

 

Working Draft Papers

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Collective Intelligence: Promoting Diversity, Crowd Performance Algorithms, and Better Decision Outcomes (with Robert Laubacher and Thomas Malone), Center for Collective Intelligence, Massachusetts Institute of Technology (2008)

This document discusses a few versatile, tool-like crowd performance algorithms necessary for humans to employ...

 

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Nurturing an Energy and Environmental Security Ecosystem to Inform Government Policy (with Keith Daum and Sean Costigan), Follow-on to the Glasgow Group (2008)

We sit at a double crossroads in human history: Mounting evidence suggests we are at...

 

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SSRN as an Initial Revolution in Academic Knowledge Aggregation and Dissemination (with Sascha Vitzthum and Benn Konsynski), Emory University (2008)

Within this paper we consider our results of using the Social Science Research Network (SSRN)...

 

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Balancing Knowledge Sharing with Knowledge Protection: The Influence of Role-Criticality (with Ramnath Chellappa, Benn Konsynski, and Dominic Thomas), Emory University (2007)

For knowledge-intensive, information-sensitive organizations, we suggest two orthogonal constructs, namely the perceived levels of knowledge...

 

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IS-Driven Organizational Responsiveness (with Benn Konsynski and Dominic Thomas), Emory University (2007)

We develop and subsequently test a model detailing how knowledge technologies, embodied in intra-organizational information...