"Judging a book by its cover: the relationship between service and safety quality in US national and regional airlines" by Dawna L Rhoades, PhD

Selected Works of Dawna L Rhoades PhD

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Judging a book by its cover: the relationship between service and safety quality in US national and regional airlines

Journal of Air Transport Management (2000)

Dawna L Rhoades, PhD, Embry Riddle Aeronautical University

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Keywords

airlines,
quality,
safety

Disciplines

Business

Publication Date

2000

Citation Information

Dawna L Rhoades. "Judging a book by its cover: the relationship between service and safety quality in US national and regional airlines" Journal of Air Transport Management Vol. 6 (2000)
Available at: http://works.bepress.com/dawna_l_rhoades/4/