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Selected Works of David Mac Court
Presentation
Counseling Microskills and Reference Work: Skills for Putting the Patron at Ease
5th Annual Five College All Staff Gathering (2017)
  • David A. Mac Court
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Abstract
Microskills are a set of skills developed to train counselors in how to better put clients at ease in counseling sessions. Using these skills, reference librarians can make the patron as calm and comfortable as possible as as to engage in the most efficient reference interview as possible.
Disciplines
Publication Date
Summer May 25, 2017
Location
Amherst, MA
Citation Information
David A. Mac Court. "Counseling Microskills and Reference Work: Skills for Putting the Patron at Ease" 5th Annual Five College All Staff Gathering (2017)
Available at: http://works.bepress.com/david_maccourt/9/
Creative Commons License
Creative Commons License
This work is licensed under a Creative Commons CC_BY-NC International License.