Articles

Using LibQUAL+™ and Developing a Culture of Assessment in Libraries

Consuella Askew, City University of New York Graduate School of Journalism
Kaylyn Hipps, Association of Research Libraries

Suggested Citation

Consuella Askew and Kaylyn Hipps. "Using LibQUAL+™ and Developing a Culture of Assessment in Libraries" ARL: A Bimonthly Report.122 (2002).