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Co-design an ILMS for the future (with Zaana Howard and Kate Davis), VALA 2012: eM-powering eFutures (2012)
 

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ICT as core business: Will we prosper or drown? (with Kate Davis), VALA 2010: Connections.Content.Conversations (2010)

Recent changes in IT organisations have resulted in changes to library IT support. Concurrently, new...

 

How the West was won: Using VDX to redevelop cooperative document delivery services in Western Australia (with Toby Burrows and Dan Archibald), Interlending & document supply (2004)

The Western Australian Group of University Librarians (WAGUL) has a long history of successful collaborative...

 

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Helpdesks: Staffing on a shoestring, EDUCAUSE: The power of 3 (2001)
 

A technological fix to solve the access and equity dilemma will require care - What are the problems?, Access through open learning (1992)

This paper is a discussion about whether students who already have problems gaining access to...

 

Meeting the needs of isolated students: Is a technological fix the answer? (with N. Aveling, S. Smith, and C. Wilson), Eighteenth annual conference of the Higher Education Research Society of Australasia (HERDSA) (1992)