Carol Gill has specialised in the fields of executive learning and development, human resource management and organisation development, as both an academic and practitioner, for more than 25 years. Carol teaches on the MBA and designs and delivers executive education programs in Leadership, Change and Human Resource Management for Melbourne Business School. She also provides consulting and executive coaching services. A registered psychologist, Carol has worked in key roles within major Australian private and public sector organisations and global enterprises in areas as diverse as leadership and executive development, human resources, workplace performance, employee relations, recruitment and change management. In particular, Carol implemented a number of organisation change initiatives and was a director of BHP's Global Leadership Program. Carol has worked with a range of private sector clients including Australian Eagle,HBA, ANZ, Bank of Melbourne, BHP (Corporate, Minerals, Petroleum, Steel, Engineering), Morgan & Banks, Clarke Hummerston, CitiPower, United Energy, Austa Electric (Queensland), Ericsson, National Mutual, Mallinckrodt Australia, Exxon Mobil, Bunnings, AMGEN, Optus Networks. In the public and not-for profit sectors, she has worked with Office of Corrections, Industrial Relations Victoria, Department of Aviation, State Revenue Office, Business Victoria, State Development Department, Victorian Legal Aid, Dental Health Services Victoria, VicForests, Australian Vice Chancellors Committee, Fundraisers Institute of Australia, Bureau of Meteorology, Melbourne Water, South Australia Health Carol holds a PhD, MBA, BA (hons)and Graduate Diploma of Social Science. She is a member of the Australian Psychological Society and College of Organisational Psychologists. She is also a fellow of the Australian Human Resources Institute. Copies of working papers can be obtained by emailing the author on c.gill@mbs.edu
Strategic Human Resource Management
The role and impact of HRM policy (with Denny Meyer), International Journal of Organizational Analysis (2011)
Purpose – This study seeks to investigate the role and impact of HRM policy, and...
High and Low Road Approaches to the management of Human Resources: An Examination of the Relationship between Business Strategy, Human Resource Management and High Performance Work Practices (with Denny Meyer), International Journal of Employment Studies (2008)
The Contingency approach to human resource management leads to the hypothesis that High Performance Work...
Does Human Resource Management use rhetoric to construct reality for employees? (with Denny Meyer), British Academy of Management Conference Proceedings (2007)
The Critical Management Studies debate on Human Resource Management proposes that reality is socially constructed...
High and Low Road approaches to the management of Human Resources: an examination of the relationship between Business Strategy, Human Resource Management and High Performance Work Practices (with Denny Meyer), British Academy of Management Conference Proceedings (2007)
The Contingency approach to human resource management leads to the hypothesis that High Performance Work...
Implementing an employee survey that is linked to business strategy, Human Resources Institute of New Zealand Journal (2003)
A previous article published in this magazine concluded that whilst many organisations have adopted employee...
Leadership
The role of leadership in successful international mergers and acquisitions: Why Renault-Nissan succeeded and DaimlerChrysler-Mitsubishi failed., Human Resource Management (forthcoming) (2011)
This paper compares and contrasts the Renault-Nissan and DaimlerChrysler Mitsubishi mergers to consider the relative...
Don't get angry, Get Psychological Flexibility, Melbourne Business School (2010)
Research has found that if you can recognize your negative feelings, defuse them, then choose...
The Impact of Psychological Flexibility on Leadership Behavior in Self Managed Teams (with Ian Williamson), Academy of Management Meeting, Montreal (2010)
This paper examines the impact of psychological flexibility on emergent leadership behavior in a sample...
High Performance Workplace Practices
Union Impact on the Effective Adoption of High Performance Work Practices, Human Resource Management Review (2009)
This paper examines the literature and research on unions relevant to the effective adoption of...
How unions impact on the state of the psychological contract to facilitate the adoption of new work practices, New Zealand Journal of Employment Relations (2009)
This article draws together empirical research in the psychological contract, trust, unions and NWP literatures...
How unions impact on the state of the psychological contract to facilitate the adoption of new work practices, Australian and New Zealand Academy of Management Conference Proceedings (2008)
This article draws together extant knowledge from the psychological contract, trust, union and new work...
The relationship between New Work Practices, trust and unions, EGOS Conference Proceedings (2008)
This paper examines extant theory and empirical research on new work methods, employee voice, employee...
High Performance Work Practices: An examination of adoption and impact in large Australian Organizations, MBS Working Paper (2007)
The Human Capital approach to Human Resource Management proposes that unlike traditional sources of competitive...
Performance Management
Review Blues, H.R. Monthly (2000)
Performance assessments can be a shattering experience, writes Carol Gill, who looks at one way...
Critical Management
A Review of the Critical Perspective on Human Resource Management, MBS Working Paper (2007)
The Critical Perspective on Human Resource Management argues that HRM has inherent contradictions derived from...
HRM as chameleon: Is soft HRM rhetoric used to disguise and increase in managment control?, RMIT Business Working Paper (2002)
The Critical Perspective proposes that HRM is ineffective, suggesting that only a name change differentiates...
Balancing the rhetoric and reality of workplace stress, H.R. Monthly (2000)
Workplace stress and its causes can pose a dilemma for HR practitioners
Use of Hard and Soft Models of HRM to illustrate the gap between Rhetoric and Reality in Workforce Management, RMIT Business Working Paper (1999)
At the rhetorical level many organisations espouse the "soft" version of Human Resource Management (HRM)...
Culture
The impact of Japanese culture on inter and intra organization supply chains, Academy of Management Proceedings, San Antonio, Texas, USA (2011)
This paper examines the relationship between national culture, organizational culture and supply chain performance in...
Asian practices can get lost in translation, Australian Financial Review (2010)
From Nissan we learn that organisational culture can become independent of the influences of national...
The impact of culture on inter and intra organization supply chains at Nissan, MBS Working Paper (2008)
This paper examines how national and organizational culture influences supply chain management. To do this...
Recruitment and Selection
Psychological Testing: rogues, romance and roadside assistance, Industrial Organisational Psychology Conference, Australian Psychological Society: College of Organisation Psychologists. Invited Conference Presentation - Special Keynote Presentation by a Leading Practitioner (2003)
Psychological testing has the mystique of white magic…potential and existing employees complete several relatively brief...