Trust perceptions of online travel information by different content creators: some social and legal implications (with Stephen Burgess, Carmine Sellitto, and Jeremy Buultjens), Information Systems Frontiers (2009)

Acculturation, travel, lifestyle, and tourist behavior: a study of Korean immigrants in Australia (with Sun Hee Lee), Tourism Culture and Communication (2007)

Guest perceptions of hotel loyalty (with David DM Mason and Elizabeth Roberts), Journal of Hospitality and Tourism Research (2006)

PDF

Understanding attitudes toward leisure travel and the constraints faced by senior Koreans (with Sun Hee Lee), Journal of Vacation Marketing (2005)

A student perspective on the use of team-based assessment to achieve the requirement to be creative: a study of entrepreneurship studies, Journal of Teaching in Travel and Tourism (2004)

Developing and rewarding loyalty to hotels: the guest's perspective (with Elizabeth Fredline), Journal of Hospitality and Tourism Research (2004)

Identifying antecedent factors to the traveler's pursuit of a multidestination travel itinerary (with Bill Faulkner), Tourism Analysis (2003)

Multidestination tourist travel: some preliminary findings on international visitors' exploration of Australia (with Bill Faulkner), Turizam (2002)

An integrative approach to tourism forecasting: a glance in the rear view mirror (with Trevor Mules and Bill Faulkner), Journal of Travel Research (2001)

Leveraging tourism benefits from the Sydney 2000 Olympics (with B Faulkner), Pacific Tourism Review (1999)

Multidestination travel patterns of international visitors to Queensland (with Bill Faulkner), Journal of Travel Research (1999)

A comparative study on hospitality education in Australia (with M Davidson), Journal of Hospitality and Tourism Education (1998)

PDF

A framework for monitoring community impacts of tourism (with Bill Faulkner), Journal of Sustainable Tourism (1997)

Link

The road more travelled: multi-destination itineraries of international visitors to Australia, Graduate College of Management Papers (2004)

Link

Gold Coast tourism market analysis (with Bill Faulkner), Graduate College of Management Papers (2002)

A study of Web 2.0 tourism sites: a usability and web features perspective (with Carmine Sellitto, Stephen Burgess, and Jeremy Buultjens), Tourism informatics: visual travel recommender systems, social communities, and user interface design (2010)

Rejuvenating a maturing tourist destination: the case of the Gold Coast, Australia (with Bill Faulkner), The tourism area life cycle (2005)

Rejuvenating a maturing tourist destination (with Sparks B and Noakes S), Services marketing: a managerial approach (2003)

Services marketing issues in tourism and hospitality (with B Sparks), Services marketing: a managerial approach (2003)

PDF

User-generated content (UGC) in tourism: benefits and concerns of online consumers (with Stephen Burgess, Carmine Sellitto, and Jeremy Buultjens), Information Systems in a Globalising World: Challenges, Ethics and Practices: Proceedings of the 17th European Conference on Information Systems (2009)

PDF

Linking destination competitiveness and destination development: findings from a mature Australian tourism destination (with Simon J. Wilde), Travel and Tourism Research Association (TTRA) European Chapter Conference: Competition in tourism: business and destination perspectives (2008)

Principal factors contributing to the competitiveness of tourism destinations at varying stages of development (with Simon J. Wilde), Proceedings of Tourism and Hospitality Research, Training and Practice: “Where the 'bloody hell' are we?”: 18th Annual Council for Australian University Tourism and Hospitality Education (CAUTHE) Conference (2008)