I am currently the Dean of Integrated Learning Resource Center. 

My passion is to connect people with information. Primarily using technology, but I love
to point them to books, online databases, or someone else that knows. Literacy, the
ability to function effectively in one's social and professional environment, is
another great interest of mine.

Conference Presentations

File

Patron Driven Acquisitons: Ready, Fire, Aim, American Library Association (2011)

A review of Liberty University Library's experience over 11 months of a broad-based Patron Driven...

 

Information Literacy

Link

Using Alerts to Stay Informed, The Selected Works of Carl Merat (2006)
 

Institutional Repositories

PDF

Digital Commons Brochure (with Satta Ektrakul), Digital Commons Information (2007)

Brochure presented to Liberty University Dean's Council on May 2, 2007.

 

Link

Digital Commons Presentation for the Liberty University School of Education, Digital Commons Information (2007)
 

Customer Service

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SMART Customer Service (MRT) (with Russ H. File), Customer Service Initiative (2008)

This presentation on SMART customer service builds on Scripture, external examples, and relational dynamics to...