Dr. Bruce Armstrong, BBus(DDIAE)MLitt(NE)PhD(UWS) I am a senior lecturer with the School of Multimedia and Information Technology at the Coffs Harbour Campus of Southern Cross University. My main teaching is in the areas of computer security and control, systems analysis and design, and information resources management. Prior to joining academia I worked with the Department of Defense as a project leader undertaking development of operational and strategic systems. Since joining academia I have undertaken numerous consultancies for small business and local regional development agencies. My current research interests involve information management strategies for regional centres, and internet and computer usage in regional and rural Australia. I am a member of both the Centre of Economic and Community Development and the Centre for Aged Services Learning and Research Collaboration.
Journal articles
Validation of a computer user satisfaction questionnaire to measure IS success in small business (with Gerard J. Fogarty, Don Dingsdag, and Julian Dimbleby), Journal of Research and Practice in Information Technology (2005)
The determination of factors that influence success in small business information systems (IS) is of...
Book chapters
The Business Enterprise Register: managing information for regional enterprise development (with Margaret Frances Drever), Supply management (1999)
Selected papers presented at the 6th International Annual Internation Council of Small Business (IPSERA )...
Job sharing in regional Australia: boosting employment opportunity? (with Helen Nohilly), Unemployment: economic promise and political will (1998)
Selected papers from the Fourth National Conference on Unemployment held in Adelaide in June 1997....
Working papers
Destination choice - visitor behaviours in a coastal tourism destination on Australia’s east coast (Occasional paper) (with Don Fuller, Janet Hanlan, Simon J. Wilde, Stephen Mason, and Johan Richard Edelheim), Center for Enterprise Development and Research, Occasional Paper (2005)
Examination of constructs underlying the User Information Satisfaction (UIS) Instrument (with Don Dingsdag and Gerard J. Fogarty), School of Multimedia and Information Technology Working Paper and Seminar Series (2002)
A spreadsheet model for information systems risk analysis, Management Development and Research Centre Working Paper Series (1992)
Conference publications
Destination choice - visitor behaviours in a coastal tourism destination on Australia’s east coast (with Don Fuller, Simon J. Wilde, Janet Hanlan, and Stephen Mason), 2nd International Conference on Destination Branding and Marketing (2007)
It is important to better understand the main drivers affecting the choice and later evaluation...
Scales measuring characteristics of small business information systems (with Gerard J. Fogarty and Don Dingsdag), Research, Relevance and Rigour: Coming of Age, Proceedings of the 18th Australasian Conference on Information Systems (2007)
There is a definite focus in Information Systems (IS) research that is based around the...
User satisfaction: an evaluation of a carbon credit information system (with William Smart and Jerome K. Vanclay), 18th Australasian Conference on Information Systems (2007)
This paper presents the analysis of user satisfaction with a web-based system that enables users...
Managing your business through effective IT management - secure it or lose it (with Tim Comber), School of Commerce and Management Papers (2005)
Testing relationships among variables measuring credit management in small and medium-sized enterprises (SMEs) (with Margaret Frances Drever), Small Enterprise Association of Australia and New Zealand : proceedings of the 18th Annual Conference (2005)
Small business failure has been the subject of considerable research effort (Beaver, 1966: Berryman, 1983:...
Consultancy papers and research reports
Analysis of transport needs at Coffs Harbour Education Campus, School of Commerce and Management Papers (2005)
Coffs Coast visitor survey (with Stephen Mason, Don Fuller, Johan Richard Edelheim, and Simon J. Wilde), Coffs Coast Tourism Association (2005)
Analysis of user attitudes to club facilities at the Coffs Harbour Ex-Services Club (with Leonie Woodcock), School of Commerce and Management Papers (2004)
Business census report for the Australia's Holiday Coast (with Douglas Neil and D O'Brien), School of Commerce and Management Papers (1999)