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The user's mental model of an information retrieval system: An experiment on a prototype online catalog

Christine L. Borgman, University of California, Los Angeles

Abstract

Reprinted from International Journal of Man-Machine Studies, 24(1), 47-64. (30th anniversary issue of journal containing reprints of most-cited articles).

Suggested Citation

Christine L. Borgman. "The user's mental model of an information retrieval system: An experiment on a prototype online catalog" International Journal of Human-Computer Studies 51 (1999): 435-452.

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