Barbara Johnstone

Carnegie Mellon University

Professor of Rhetoric and Linguistics
Director of Graduate Studies
Linguistics major advisor

University of Pittsburgh

Adjunct Professor of Linguistics

Contact Information
Curriculum Vitae [PDF]

Expertise

discourse structure and function
sociolinguistics
rhetoric: theory, methods of analysis

Courses/Seminars

The Sociolinguistics of Style
Style
Introduction to Discourse Analysis
Discourse Analysis
Research Seminar in Rhetoric
Grammar of Standard Written English
Discourse and Identity
The Rhetoric of Place
American English

Links

Workplace reasons for saying you're sorry: Discourse Management and Apology in Telephone Interviews

Judith Mattson Bean, Texas Women's University
Barbara Johnstone, Carnegie Mellon University

Suggested Citation

Judith Mattson Bean and Barbara Johnstone. "Workplace reasons for saying you're sorry: Discourse Management and Apology in Telephone Interviews" Discourse processes 17 (1994): 59-81.
Available at: http://works.bepress.com/barbara_johnstone/43

Download the Paper Forward to a colleague Bookmark

Selected Works of Barbara Johnstone