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<title>Anna Everett</title>
<copyright>Copyright (c) 2010  All rights reserved.</copyright>
<link>http://works.bepress.com/anna_everett</link>
<description>Recent documents in Anna Everett</description>
<language>en-us</language>
<lastBuildDate>Sun, 03 Jan 2010 15:03:20 PST</lastBuildDate>
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<title>Dispute systems in the financial services industry -- Part 2</title>
<link>http://works.bepress.com/anna_everett/3</link>
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<pubDate>Wed, 02 Dec 2009 18:39:39 PST</pubDate>
<description>Extract: 
There are several approved external
dispute resolution (EDR) schemes
available to banking customers in
Australia. The largest EDR scheme is
the Banking and Financial Services
Ombudsman (BFSO) Scheme.</description>

<author>Anna Everett</author>


</item>


<item>
<title>Dispute systems in the financial services industry -- Part 1</title>
<link>http://works.bepress.com/anna_everett/2</link>
<guid isPermaLink="true">http://works.bepress.com/anna_everett/2</guid>
<pubDate>Wed, 02 Dec 2009 18:39:39 PST</pubDate>
<description>Extract: 
Technological advances in the
financial services industry have
significantly changed the consumer-
banker relationship. Once, where
consumers could be guaranteed face
to face encounters with their bankers,
today they are increasingly encouraged
to use automatic teller machines
(ATMs) and online services for day-to-day
banking. The days when reliance
was placed on the bank as a trusted
institution which owed a duty of care
to its customers (and in some
circumstances a more onerous fiduciary
duty) have largely been replaced with
limited liability contracts and faceless
institutions.</description>

<author>Anna Everett</author>


</item>


<item>
<title>An Analysis of the Concepts of &apos;Present Entitlement&apos;</title>
<link>http://works.bepress.com/anna_everett/1</link>
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<pubDate>Thu, 12 Feb 2009 15:15:11 PST</pubDate>
<description>The correct allocation of tax liability under a trust is determined by reference to the beneficiary's 'present entitlement' to the income of the trust. It is apparent that the equitable nature of the parties' interests, under a trust, has made the determination of tax liability difficult. In order to clarify the position, this article will outline the equitable principles referred to in case law.</description>

<author>Anna Everett</author>


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