A team of Georgia State University (GSU) University Librarians took part in a multi-institutional research study coordinated by the Ithaka S+R research and consulting organization to examine the research support needs of GSU faculty doing “big data” research. The GSU team’s primary aims for conducting the study were as follows: (1) to identify the key research support needs and associated challenges faced by GSU “big data” researchers, and (2) to offer possible paths toward improved support of GSU researchers in this area that capitalize on the Library’s strengths and have feasible return on investment. In this presentation, we will give an overview of the GSU-specific insights gleaned from our participation in this study and where we think they will take us in terms of “big data” research support, and discuss what other institutions might learn from our insights and experience of participating in an Ithaka study.