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Article
Classification and Analysis of Errors Reported in Aircraft Maintenance Manuals
International Journal of Applied Aviation Studies
  • Bonnie Lida Rogers, Wichita State University
  • Christopher J. Hamblin, Wichita State University
  • Alex Chaparro, Wichita State University
Submitting Campus
Daytona Beach
Department
Human Factors and Behavioral Neurobiology
Document Type
Article
Publication/Presentation Date
1-1-2008
Abstract/Description

Previous research has identified maintenance information as one of the primary causal factors of maintenance error. Incorrect maintenance information has also been cited as a contributing factor in a number of recent aircraft mishaps. To date no one has studied the types of errors found in aircraft maintenance manuals published by manufacturers. The purpose of this research is to analyze Publication Change Requests (PCRs) to document the most frequently reported types of errors found in aircraft maintenance manual, to identify how errors vary across Air Transport Association (ATA) chapters, and identify the corrective actions required to address the cited problem. The most common request was for additional procedural information followed by requests to add or change the language to improve clarity. The results show that the majority of PCRs (42%) cited procedures found in Chapters 27 (Flight controls), 32 (Landing gear), and 71 (Powerplant).

Publisher
U.S. Federal Aviation Administration
Additional Information

Dr. Chaparro was not affiliated with Embry-Riddle Aeronautical University at the time this paper was published.

Citation Information
Bonnie Lida Rogers, Christopher J. Hamblin and Alex Chaparro. "Classification and Analysis of Errors Reported in Aircraft Maintenance Manuals" International Journal of Applied Aviation Studies Vol. 8 Iss. 2 (2008) p. 295 - 309
Available at: http://works.bepress.com/alex-chaparro/98/